57 • IRCCS San Raffaele Hospital: Osculati supported multiple sclerosis research conducted by the INSPE Laboratory of Genetic Diseases with a €7,000 donation. • Menkab – Il Respiro del Mare (The Breath of the Sea): Menkab is a non-profit organization based in Liguria dedicated to marine conservation through research, education, and public awareness. Osculati donated €7,000 to support its projects monitoring Mediterranean marine life. • Wikimedia Italia: Finally, in 2024, Osculati supported Wikimedia Italia — an association promoting free knowledge — through a €1,000 donation. ESRS S4 - CONSUMERS AND END USERS S4-1 – Policies related to consumers and end users For Osculati, the safety and quality of products intended for its customers are an absolute priority, pursued through the constant improvement of the effectiveness and efficiency of company processes. In this regard, the company has adopted a Quality Management System compliant with ISO 9001 standards, which serves as the foundation for ensuring the reliability and conformity of the distributed products. The system is supported by internal procedures that define methodologies and responsibilities for all business, management, and operational processes, ensuring compliance with quality and safety requirements. Specifically, these procedures regulate: • the development of new products, including the definition of functional specifications and related control and testing plans; • the continuous improvement of supplier quality; • staff training and professional development, ensuring full alignment with quality programs.
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