E nvirom ent p ol ic y Osculati has been operating on the marine market for many years, basing its business development and consolidation model on assuring a high level of customer satisfaction while reducing its own environmental impact and that related to the use of its p rod u c ts Osculati has always regarded the questions of Q ual ity and th e E nvironm ent as paramount, placing this latter at the heart of its corporate policy, developing increasingly eco-friendly processes and products, complying with all the standards and regulations in the sector, and providing objective evidence of the quality levels already achieved. The company actively pursues a policy of continuous improvement, based on new organisational and technological models for the business processes and for the needs customers have established for their products. To ensure such goals are achieved, the company maintains an in-h ou se I ntegrated Q ual ity and E nvironm ental M anagem ent S y s tem that follows the U NI E N I S O 9 0 0 1 and U NI E N I S O 1 4 0 0 1 stand ard s. In full alignment with the requirements set by the stand ard s and its ow n c orp orate p rinc ip l es, O sc u l ati pursues the following goals in the areas of Quality and the Environment: • c ontinuous c om p any p ers onnel training, in ord er to ensu re c onstant improvements in performance in terms of the Quality of the products manufactured, reduction of the environmental impact of its p roc esses and p rod u c ts, and red u c tions in Health and Safety risks in the workplace; • p rec is e and p rom p t h and l ing of c us tom er need s and feedback, ensuring that the products delivered fully meet requirements as requested; • c om m itm ent to th e d is s em ination of th e Q ual ity and E nvironm ent P ol ic y to all personnel working for or on behalf of the organisation. • f orm ul ation of p rod uc ts th at are inc reas ingl y environm ental l y f riend l y and less aggressive for the skin, with particular regard to the reduction of skin-sensitising preservatives; ensuring the absence of any substances that could be dangerous to persons or to the environment, and the use of surfactants with lower petroleum derivatives content; 33
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