any day any time instantly Welcome to the future with Try it out! Get help any day, any time on all of our 22.000 catalogue items. In any language, . This is only a beta, the best has This is only a beta, the best has still to come... During 2023, th e virtual as s is tant A E m il io w as p resented to th e p u b l ic at the latest trade fairs. The assistant can be asked for any kind of information on O sc u l ati p rod u c ts. Still in beta version, AEmilio accesses information on the PIM and can process complex answers by means of a GPT-4 Turbo-based AI engine. When queried, it can give relevant answers and direct the user to the most feasible solution, including turning ‘to a human being’ for assistance in the event of any information lack. F or now , A E mil io h as b een p rep ared to respond to requests for product c onsu l tation and c omp atib il ity , b u t th e p otential is enormou s. A E mil io w il l al so provide an ideal means of handling customer services outside traditional working hours and at weekends, greatly improving accessibility for end u sers. W ith P I M and A E mil io, w e are not only navigating towards an increasingly efficient and digital future, but we are doing so b y im p roving th e q ual ity of s ervic e and c us tom er ex p erienc e. 31
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